$0 0

No products in the cart.

Save 10% with code WEB10

EyeVac Return Policy

  1. We will accept returns within 30 days of delivery. A return can be requested via our website www.eyevac.com/connect under “general info”. A copy of original receipt or order number is required for all returns.
  2. Domestic customers can use the return shipping method of their choice or elect to be provided a prepaid return label at a flat rate of $25 will be deducted from the final refund amount. International customers need to reach out to the original seller to be provided return options.
    1. If prepaid return label is requested, please note the unit must be dropped off directly at the carrier’s facility.
  3. Once a return is received, we will issue a full refund (minus the $25 return label fee if applicable) to be processed within 5-10 business days.
  4. If a unit is damaged or not working properly, please fill out our service request form at www.eyevac.com/connect and select “service request”. For more information on our warranty policy please refer to www.eyevac.com/warranty.
Enter Your Email to Subscribe
© 2024 EyeVac. All rights reserved.
One-Year Warranty

JPaulJones, L.P. offers a 1-year full warranty on all EyeVac models. We do not require a warranty card to be filled out. However, we do require proof of purchase and a clear picture of the label (showing all information and numbers) on the back of your unit. Please fill out a service request on our Connect page to make a warranty claim. You can find full warranty details in the product manuals.

Please note: Taking apart the EyeVac unit voids the warranty. If you do not purchase your EyeVac through an Authorized Dealer, we are unable to provide a warranty replacement.

Free Shipping
We’re proud to offer free shipping on all EyeVac models to destinations within the
contiguous U.S. Shipping is not available to Alaska or Hawaii.
Satisfaction Guarantee
Satisfaction guaranteed or your money back. If you are not satisfied with your EyeVac, simply notify us within 30 days, and we will issue a complete refund upon return of the unit.