Whether it’s quickly cleaning up messes or providing world class customer service, the EyeVac family is here for you. Got a problem with one of our products or have a few questions? Fill out a service request or general info form so we can resolve the issue as soon as possible. Please be sure to check your junk/spam folder for our response.
We’re proud to offer free shipping on all EyeVac models to destinations within the continental U.S.
Satisfaction guaranteed or your money back. If you are not satisfied with your EyeVac, simply notify us within 30 days, and we will issue a complete refund upon return of the unit.
JPaulJones, L.P. offers a 1-year full warranty on all EyeVac models. We do not require a warranty card to be filled out. However, we do require proof of purchase and a clear picture of the label (showing all information and numbers) on the back of your unit. Please fill out a service request on our Connect page to make a warranty claim. You can find full warranty details in the product manuals.
Please note: Taking apart the EyeVac unit voids the warranty. If you do not purchase your EyeVac through an Authorized Dealer, we are unable to provide a warranty replacement.
“Your product has changed my life!”
“I just want to tell you how much your Eye Vac Professional has helped me. I am currently battling my 2nd cancer diagnosis in two years. Cleaning can be very difficult for me. We have a small nonprofit therapy dog group that we run. We have dogs who travel all over the US volunteering. This means we have 4 dogs at home. Your product has helped me with keeping my house clean when it was almost impossible for me to sweep before. Anyway… thanks so much for creating such a wonderful product.”
Sherry M. WA
“Perfect for the kitchen!!”
“I had been wanting one of these for years, ever since I first saw one in my hair salon. I finally ordered one! I placed it in my kitchen and I LOVE IT!!”
Tyler P. TX
“Wish I had bought it sooner!”
“My hairdresser has one and I was intrigued. After reading the reviews from dog and cat owners I decided to try it for my parrot since I am trying to make my maintenance easier. I am thrilled with this option and the feathers and seeds are vacuumed up with ease. Would recommend highly.”
Nancy H. TX
“Great for pet hair”
“I have three big labs. I was pulling out the vacuum everyday to pick up hair. Now I simply sweep the hair to the Eye-Vac and dump the receptacle once a week. Worth every penny of the very reasonable price.”
Gabbie G. FL
“Highly recommend this product”
“I purchased my Eye-Vac a month or so ago and it’s made sweeping up my cat’s fur so much easier. I keep mine in my kitchen and I feel like my floors are so much cleaner because it’s so easy to use. Love that it collects up that dust strip that my dustpan leaves. Highly recommend this product. I’m thinking if getting one for my elderly mother since she can’t bend over as easy any more to use a dustpan when she sweeps.”
Candace L. MN
“I use it every single day”
“I purchased the Eye-Vac home approx 2 months ago. I use it every single day. It is so convenient. My kids can even use it, and they do! It’s much more convenient than bending over to sweep into a dust pan, or get out a huge vacuum just for a quick clean up. I wish I could afford to purchase one for every room in my home. This would make a perfect housewarming or wedding gift”