EyeVac, LLC is committed to making our website’s content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at (512) 485-3050 or email our team at info@eyevac.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.
JPaulJones, L.P. offers a 1-year full warranty on all EyeVac models. We do not require a warranty card to be filled out. However, we do require proof of purchase and a clear picture of the label (showing all information and numbers) on the back of your unit. Please fill out a service request on our Connect page to make a warranty claim. You can find full warranty details in the product manuals.
Please note: Taking apart the EyeVac unit voids the warranty. If you do not purchase your EyeVac through an Authorized Dealer, we are unable to provide a warranty replacement.